Refunds & Cancellations Policy

Overview

Enjoy shopping on electricity.store with these great return policy features:

Returns

You have 7 days to make a refund request after your order has been delivered. Products that are uninstalled (unless defective) will receive credit only

Refund

If the item you have received is damaged, defective, or not as described on the website, you will receive a full refund along with any shipping fees applied

Cancellation policy

You may cancel your order for any reason and receive a full refund prior to your order being shipped. Typically, most orders are shipped the same day they are received. Our customer service desk can inform you of the status of your order and advise you if the order can be cancelled for a full refund. Once an item is shipped, the terms of our Returns policy will take effect

Need help?

Contact us at {sales@www.electriccity.store} for questions related to refunds and returns.

Electriccity Sales team

Typically replies within a day

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